Job Details

Team Lead II-Recovery Brazoria County

GULF COAST CENTER - JOB DESCRIPTION

Job Title: Team Lead II-Recovery

Location: Galveston or Brazoria County

FLSA Status: Non-Exempt

Working Status: Full Time with Benefits

Summary:

To provide quality care and substance use treatment to individuals who are participating in the Recovery outpatient programs located in Brazoria/Galveston Counties. Services include assessment, individual and group counseling working within a team environment.

Gulf Coast Center is committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Gulf Coast Center defines diversity broadly including, but not limited to, race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, and age. Gulf Coast Center embraces trauma sensitive and informed practices, provides suicide safer care, and fosters a safe and compassionate environment that promotes racial and health equity.

Job Duties: (To be performed with or without accommodation as based on ADA requirements)

The Team Lead-Recovery will be responsible for the following:

Essential Job Duties:

• Assist Program Manager in monitoring monthly performance of Recovery Services including regular reviews of client contacts reported in morning meeting.
• Assist Program Manager to complete monthly QA to ensure documentation meets fidelity.
• With the assistance of the Program Manager, create daily schedules for all program staff.
• Provide backup coverage in the event of absence of the Program Manager.
• Provide general oversight for the program in daily operations regarding staffing pattern and present problems to Program Manager.
• Provide oversight/supervision for any Practicum/Internship students within this program

• Acts as primary counselor for assigned clients enrolled in substance use disorder outpatient services (and their families as appropriate).
• Provides weekly individual counseling to clients enrolled in substance use disorder outpatient services, identifying any progress and providing any required documentation to the appropriate referral source.
• Provide substance use screenings in field and office-based settings
• Provide Motivational Interviewing and/or Crisis Intervention
• Referral and follow-up to substance use/community treatment and related services
• Training individuals and family members on Opioid Overdose prevention and rescue
• Information dissemination at public presentations as assigned
• Consistently meets or exceeds service delivery expectation (i.e., 35% of time worked)
• Facilitates group and individual counseling services for clients who have been assigned to their caseload, documenting all direct services in CMBHS.
• Conducts random drug screenings from clients to assess progress or regression in their treatment experience to establish a baseline during treatment.
• Assists in referring clients to interagency services as needed, and connects clients to external services based on clinical necessity.
• Attends weekly staff meeting with the Recovery team, prepared to provide clinical updates and additional information as needed regarding the client's participation in the Recovery Program.
• Maintains compliance with all documentation as assigned and required by the GCC policies and procedures.
• Document all interactions and provided client services and appropriate documentation within the CMBHS electronic medical record system. Ensures that all documentation is reflective of clinical recommendations, free of grammatical errors and reflective of the clinical needs of the client.
• Contract Requirements - Maintain knowledge and understanding of contractual requirements for service area. Assure implementation and adherence of requirements is practiced by operations managed
• Participate in conference calls as scheduled with Management, reporting target measures and identified areas of needs and improvement.
• Will be responsible and accountable for the adherence to and promotion of the agency compliance policy and will require communication with various departments to foster, develop and continue our community partnerships as it relates to the position.
• Treat all individuals with the utmost courtesy, decency and respect.
• Provide responsive and efficient services.
• Interact with staff, consumers, local entities, and advocacy groups to provide a service that meets local needs.
• Provide the highest level of Customer Service for both internal and external customers.
• Required to report personnel leave; flex time and emergency leave to assigned supervisor.
• Strict adherence to the professional, ethical, and legal requirements set forth in GCC's Business Code of Conduct as well as the Corporate Compliance Plan.
• Consistent adherence to the Center's Dress Code.
• Consistent adherence to Center safety guidelines and expectations.
• May be required to travel within Brazoria and Galveston Counties.
• Out-of-region travel may be required to attend training.
• Must maintain a clear driving record and driver's license in accordance with our Driver Policy.
• Requires current Texas Driver's License, reliable transportation and must maintain current auto liability insurance.

• N/A

• Receives direct supervision from Program Manager-Recovery

• Minimum requirements would include LCDC status in good standing with the state of Texas. Experience in substance use setting.
• Associate degree

• Bachelor's Degree

• Electronic medical record experience preferred, familiarity with CMBHS.
• If recovering, must have two years continuous sobriety

• Direct care experience preferred.

• Demonstrate strong clinical knowledge of substance use disorders, integrating DSM 5 and additional criterion to establish treatment recommendations.
• Provide sound clinical decisions within the parameters of the overall job duties and ensure that clinical recommendations are reflective of the program's mission and values.
• Must be non-judgmental of clients, develop productive relationships with the diverse client population and have good interpersonal communication and teaching skills with the diverse client population.
• Must be able to articulate clearly, using good grammar verbally and in writing, as well as ability to make constructive use of professional supervision.
• Must be able to work independently and organize work effectively using time management tools.
• Possess knowledge of local community resources and network with agencies to ensure appropriate referrals as needed for client continuity of care.
• Ability to express self clearly and effectively, orally and in writing.
• Requires ability to work within a team approach.
• Requires proficiency with computer skills, programs and email.

• Work will be performed in the Office, Field and/or Remotely setting(s).
• May require varied work hours depending on need of clients.
• Out of region travel may be required to attend trainings.
• May require travel to various locations within Brazoria and Galveston Counties. Requires current Texas Driver's License, reliable transportation safe and current with all state requirements, and liability insurance.

• Assist supervisor when requested to complete special projects and complete all assignments within a time frame negotiated with the supervisor. Completion of other duties as assigned by supervisor as it relates to the program and position.

• Ability to transport, adjust and/or move items up to 55 lbs.
• Ability to ascend/descend stairs.
• Ability to remain in a stationary position for long periods of time.
• Ability to handle objects.
• Ability to operate office equipment.
• Ability to move around within an office setting and/or other locations as needed; may include ability to bend/twist, kneel/stoop and/or reach for items.
• Ability to push/pull, crawl/squat as it relates to PMAB requirements; may be required to perform PMAB restraints as it relates to program requirements.
• Ability to detect and write effectively.
• Ability to hear (with or without aid).
• Ability to have visual acuity to operate a motor vehicle and observe objects within work setting.

• Ability to accept constructive criticism.
• Ability to maintain regular attendance.
• Ability to understand, communicate and comprehend accurate information with others in English.
• Ability to reason and analyze effectively.
• Ability to solve practical problems as it relates to position.
• Required to pass and maintain all Center mandated trainings.

• Ability to work alone.
• Ability to work closely with others.
• Ability to work closely with clients and/or family members with poor hygiene.
• Ability to work long and/or irregular hours.
• May be subjected to hostile environment.
• May be subjected to high crime environment.
• Potential exposure to tobacco products.
• May be subjected to both inside and outside environmental conditions.
• Subject to standard noise levels within the working environment.
• Travel by motor vehicle, van, bus, or plane may be required.