Job Details

The QA/QC Specialist performs real-time analysis and review of extensive documentation required by federal regulations for implementing a direct incentive payment program.

Job Duties

• Manages intake of funding requests from Case Managers and performs a timely review of supporting documentation related to federal and state grant program claims; accurately validates Case Manager's determination
• Serves as first-level funding approval on funding requests/applications; identifies discrepancies in supporting documentation and returns to Case Manager for resolution
• Ensures proper use of grant funds and adherence to program guidelines; identifies fraudulent applications or activity and prevents inaccurate payments and recapture of funds
• Uses standardized QA/QC checklists and tools for project files
• Conducts routine and targeted file reviews to verify completeness, consistency, and compliance with program requirements
• Documents QA/QC review results, including findings observations and recommendations, and track them to resolution
• Utilizes technology to ensure transparency and accountability
• Assists in preparation of real-time status reports regarding QA/QC reviews
• Understands internal control framework to prevent fraud, waste, and abuse
• Understands and assists in responding to state and federal oversight and monitoring activities
• Interprets HUD guidance, Federal Register notices, and CDBG-DR policy requirements as they apply to program operations
• Identifies compliance risks, systemic issues, and potential findings related to eligibility, documentation, and program performance
• Recommends corrective actions, policy clarifications, and process improvements to mitigate risk and ensure compliance
• Develops and implements technical training programs and train production staff on program compliance and funding regulations
• Advises program management on quality trends, monitoring results, and compliance implications affecting the use of funds
• Other duties as required

Supervisory Responsibilities:

• Provides daily oversight of hourly production staff to include administrative workers and case management staff

Qualifications, Knowledge, Skills and Abilities

Education:

• High School Diploma (or equivalent), required
• Associate's degree or higher in Accounting or Business Administration, preferred

Experience:

• One (1) to two (2) years' experience in a professional office setting, required
• Three (3) years' demonstrated experience working in a grant-funded environment performing quality control analysis, preferred
• Experience with grant documentation, monitoring deliverables, and maintaining accurate records for audits, evaluations, or funder reviews, preferred
• Experience with specific grantors (federal, state, and/or local agencies) or grant management systems, preferred

License/Certifications:

• N/A

Software:

• Proficient in Microsoft Office Suite (Outlook, Word, Excel), required

Language:

• N/A

Other Knowledge, Skills & Abilities:

• Possesses effective data analysis and review skills
• Ability to meet daily and weekly production goals as set by the program
• Ability to understand complex policy information and adequately communicate to subrecipients
• Utilizes program policies and procedures to quickly solve problems and ensure program compliance
• Proven ability to manage or support activities funded by federal, state, and/or local grants, ensuring alignment with approved budgets, timelines, and program objectives
• Familiarity with collaborating with program staff, finance teams, and external stakeholders to ensure proper use of grant funds and adherence to funder guidelines

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.