Description
We are seeking a proactive, organized, and tech-savvy Executive Assistant to join our team full-time. This is a hybrid role based out of Syracuse, NY, with a mix of office and work-from-home flexibility. You will be the hub of operations, ensuring that systems are in place, transactions run smoothly, and clients receive five-star service.
This is a W2 position with a base salary of $50,000-$55,000, plus the potential for performance-based incentives.
Benefits include:
- 10 flex PTO days
- Standard holidays
- Eligibility for company IRA contributions after two years of employment
Responsibilities • Manage daily operations including email inbox, calendars, scheduling, and task lists
• Oversee contract-to-close process, ensuring deadlines and compliance are met
• Support listing and buyer management with organized, repeatable systems
• Maintain and update the database; build and execute a 36-touch client care plan
• Coordinate with VA (marketing/social media) and ensure tasks are aligned and reported
• Prepare and deliver regular communication/updates to clients and team members
• Implement new systems and processes to streamline business operations
Qualifications • Strong organizational skills with attention to detail and follow-through
• High responsiveness and urgency; able to manage multiple priorities in a fast-paced environment
• Tech-savvy with proficiency in Microsoft Office/Google Suite; knowledge of CRMs, Canva, DocuSign, and MLS preferred (or ability to learn quickly)
• Excellent written and verbal communication skills; confident in client-facing interactions
• Self-starter with initiative to identify problems and create solutions
• Customer service mindset-kind, approachable, and relationship-oriented
• Adaptable and resourceful, able to thrive in a casual yet professional team culture