Job Details

Location: Franklin, TN (Hybrid – 3 days onsite, 2 days remote) Schedule: In Office: Tuesday, Wednesday, Thursday Work From Home: Monday & Friday Openings: 5 Position Summary The Client Services Specialist II supports credentialing and client data management by reviewing, validating, and maintaining provider/producer information within credentialing databases. This role focuses on accuracy, compliance, and document verification while handling sensitive and confidential information. The position is production-oriented and requires strong attention to detail and the ability to manage multiple priorities independently. Key Responsibilities Review, analyze, validate, and maintain provider/producer information against credentialing and business requirements Process agent onboarding contracts Verify insurance licenses and add appointments Work directly with agents to ensure records are complete, accurate, and compliant Research and resolve data integrity issues Utilize multiple internal systems and external websites to verify information accuracy Maintain credentialing databases and ensure timely updates Handle sensitive information with discretion and professionalismaa415a4b-8b21-40fc-a65c-70d2b25ca29a