Job Details

Join EVOTEK, North America's premier digital business enabler, to help businesses drive measurable impact and accelerate their digital transformation.

Base pay range

$65,000.00/yr - $120,000.00/yr

Role Overview

The Sales Operations Representative will work cooperatively with outside sales representatives and other members of the distribution team to grow existing customers, create new customers, and meet or exceed monthly sales quotas while increasing customer satisfaction.

Responsibilities

• Previous VAR experience and residing in PST or MST
• Generate new and repeat sales by providing product and technical information in a timely manner
• Determine customer requirements and expectations in order to recommend specific products and solutions, and recommend alternate products based on cost, availability or specifications as needed
• Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
• Accurately process customer transactions including orders, quotes or returns
• Obtain information from vendors relating to shipment dates and expected delivery to provide accurate information regarding product items
• Increase sales and average order size by means of cross?selling, up?selling, add?on sales and offering promotional sale items
• Educate customers about terminology, features and benefits of products to improve product?related sales and customer satisfaction
• Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
• Contact customers following sales delivery to ensure ongoing customer satisfaction
• Remain current on consumer preferences, changes in local codes and product developments by attending sales meetings & vendor training
• Set up and maintain customer files
• Register sales opportunities with partners
• Identify trends in customer satisfaction or dissatisfaction

Qualifications

• 4+ years of Sales Operations experience (technology industry)
• Experience with international sales purchase orders
• Strong interpersonal communication skills for interacting with employees, vendors, clients
• Team player who is self?motivated, shows initiative, anticipates and prevents issues by executing advanced problem?solving skills
• Ability to quickly learn detailed information about products and services and articulate clearly and effectively
• Highly organized, detail?oriented, excellent time?management skills and able to effectively prioritize tasks in a fast?paced, high?volume, evolving work environment
• Comfortable meeting deadlines
• Strong ability to operate independently
• Excellent Microsoft Office skills (Word, Excel, PowerPoint, etc.)

Benefits

• Salary commensurate with years of experience, technical expertise and geographic location
• Salary range: $65,000 - $115,000
• Performance bonuses

• Benefits package that includes 100% paid medical, dental and vision for the employee
• 401(k) with employer match
• Strong company culture
• Flexible PTO policy
• Flexible working arrangements
• Annual company overnight retreat

Equal Opportunity Employer

EVOTEK believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

Seniority level

• Associate

Employment type

• Full?time

Job function

• IT Services and IT Consulting