Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Care Advocate at Savvas Learning Company, you will: Manage all customer contacts within established procedures and performance standards; Formally respond to customer contacts and inquiries via multiple channels such as phone, email or online chat; Process customer orders and generate quotes according to established procedures; Manage customer information needs and proactively provide information to appropriate internal departments when information is not available, incorrect or outside established norms; Conduct problem/account management activities such as but not limited to researching problems, initiating corrective billing, resolving shipping/fulfillment problems, and managing backorder lists...Hiring Immediately >>