Job Details

Security Officer

At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the thrill of gaming, the comfort of luxury accommodations, and the indulgence of a full-service spa. As an employee, you get the chance to be an ambassador of southern hospitality, crafting moments of joy for guests while thriving in an environment that values your creativity, dedication, and professional growth.

Job Summary

Performs duties such as guard, patrol, and monitor premises to prevent theft, violence, or infraction of property and gaming rules and regulations.

Essential Duties and Responsibilities

• Patrols premises to prevent and detect signs of intrusion and ensure security of entrances, etc.
• Investigates disturbances.
• Answers questions and provides other information to guests as requested.
• Escorts team members with money banks from one destination to another.
• Escorts table fills from the cage to the table games area.
• Checks identification of any guest entering the casino to assure they are at least 21 years of age.
• Writes reports of any irregularities encountered while on duty such as equipment or property damage, theft, or any other unusual occurrences.
• Circulates amongst guests to preserve order and protect the property and its guests.
• Monitors and authorizes entrance and departure of team members.
• Performs all other duties as assigned.

Required Skills and Abilities

Ability to read, analyze, and interpret common documentation. Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations in regard to the implementation of current duties. Ability to define problems collects data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several variables. Must be able to obtain a Mississippi Gaming work Permit.

Education and Experience

High school diploma or equivalent. Experience in security preferred. Knowledge of principles and processes for providing customer service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations in regard to the implementation of current duties. Ability to define problems collects data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several variables.

Physical Requirements & Working Conditions

The work environment consists of very demanding surroundings with a high noise level. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required to sit and talk, and is regularly required to stand, walk and reach with arms and hands. Must have the ability to lift at least 50 pounds.