This position is responsible providing professional grooming services for dogs using the knowledge of canine characteristics and grooming styles and techniques. Essential Duties and Responsibilities (Min 5%) Deliver world class customer satisfaction Answer phone and schedule appointments Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations. Book appointments and greet pets as they come in Report all accidents and injuries to the Store Manager promptly Follow bathing/grooming procedures as outlined Clean ears, clip nails and perform other needed services Adhere to customer instruction of clipping pattern desired Clip dogs hair according to determined pattern, using electric clippers, combs, and shears Comb and shape dogs coat Talk to live animal, or use other non-physical techniques to keep animal calm Complete and maintain customer and company forms Properly and comp...Groomer, Store Manager, Animal Care, Retail