Job Details

Take orders for beverages to guests in dining areas; assist in bussing pre bussing and table maintenance.Greet and seat guests pleasantly, quickly, and efficiently.* Smile* Insure proper service.* Insure efficient and smooth operation of restaurant.* Communicate problems/situations to management or relief personnel.* Answer phones and take reservations.* Must have knowledge of all service job responsibilities: Food server, Bus Person, and Runner.* Must be aware of business needs, station assignments and breaks (i.e., VIP's coming in, special functions in house, shutdown, items no longer available from the kitchen, etc.).* Must be aware of all activity in the dining room (i.e., service to guests, standards being used, tables un-bussed, executives in to dine, etc.).* Must be able to handle cash transactions in an emergency situation to cover the cashier for short periods of time.* Knowledge of safety procedures to insure team member's safety.* Assist in bussing and/or resetting tables.* Remove debris (i.e., napkins, straw wrappers, and other materials) from the floor as required or necessary.* Monitor booth seats and chairs for crumbs to insure cleanliness.* Never seat guests at a table that is not clean.* Monitor door at all times to insure prompt seating of guests.* Host personnel will not loiter (i.e., carry on unnecessary or non-business conversations) in side stations at any time.* Responsible for cleanliness of all side stations, tableware, clean floor, salt and pepper shakers, sugar, etc.* Adhere to all prescribed Service Standards and Service Sequence.* Always conduct oneself in a manner that reflects a positive professional image to Harlow's Casino Resort & Spa.* Take beverage orders from guests.* Check with guest's to ensure they are enjoying their meals and if there is anything further they need;* Inform guests of any daily specials;* Stock service areas with supplies such as coffee, tea, tableware, napkins, etc. before leaving your shift;* Help assist in bussing and pre bussing.Sweep and clean your work section. Roll silverware. Performs all other duties as assigned.